Sir I called about a trailer rental Friday wasn't sure I was going to need it. Things materialized and I need to rent the trailer. Called again to verify trailer still available Saturday morning. I thought everything was go. To my amazement when I arrived at the stores front counter I was told they couldn't rent trailers. I just drove twenty five miles to pick up the trailer. Seems they were out of the pigtail that connected my truck to the trailer. The older man helping the clerk acted like there wasn't anything he could do about not having the pig tail. Shouldn't some one be responsible for that stock? No need to have trailers sitting along the side of the lot if you can't rent them, that don't make you any money. I ask what connector was needed, they told me the trailer was a four wire connector. I said my truck was also a four wire. We went and looked thankfully they were the same. Was I ever happy to see that. Thankfully i was able to continue with my plans, They said people kept steeling the pig tails. Looks like they need to keep more in stock. When I rented a UHAUL in Rogers, Ark they sold me a pig tail. I was successful in getting the material moved, the trailer performed great.
Jerry F
Waters Hardware
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Independence, KS 67301
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Had to clean inside of trailer floor before moving furniture for my son. Floor had oily substance all over it that made it slick and dirty. Also had some type of animal feed pellets scattered all over the interior of the trailer took 30 minutes to clean it before we could load it other than that great experience staff was awesome.
Tom CAll was good.
Kelli GI don't think you have anything to improve on. It was overall a simple and easy process to rent a truck for my needs.
Phylis LGood place to drop off Good people.
Terry C