I reserved the truck online a week in advance. I requested the rental of blankets, a hand truck and a furniture dolly. The day before I received a text stating that my pickup location had been changed to Wayne Ave. When I arrived on time much to my surprise the office was CLOSED! Therefore I had no idea how I was supposed to pick up the truck I had reserved. It took an hour, multiple phone calls, had to download the U-Haul app and figure out how to use it. I finally was able to access the truck, however I had no moving blankets to protect our furniture, no hand truck and no furniture dolly. Absolutely inconvenient. The worst experience I've ever had with U-Haul. Due to the hour delay, we had to unload in the rain!!
TAMARA O
Robert & Bevs Truck Accessory Center
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Indiana, PA 15701
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.5 Average Customer Rating
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