Have the equipment as promised. We had to drive almost 2 hours and to two different locations. Gas was empty when receiving truck! Very frustrating.
Alisha F
Indio Truck Services
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Indio, CA 92201
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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Office staff was sleeping on the couch with shoes off when I came in. I gave them the keys and asked for check out. They asked me to move the truck but I refused. The staff member then moved the truck hitting another vehicle in the process. I was told that the person who needed to finalize the order wasn't in the office and was across the street. He then contacted that person by phone and they finalized rental. I told them I wasn't going to leave until they processed it and absolved me of all damage that occurred due to the negligent employee. I would give this zero Stars if I could.
Steve KThe owner and the staff are very kind and helpful
Dennis LI returned my equipment on time before 4 pm that day and the person at the uhaul store put it that I returned it the next morning so they double charged me and charged me a $25 cleaning fee when it wasn’t even dirty. That place is shady they have an old man there that as to go get the worker from a nearby restaurant to do the work so when I returned it he was the only one there and he said we will take care of it and I got scammed.
MARICELA RI arrived at my end location in 43501 Monroe St in Indio, CA on 8/13 to turn in the trailer to a dealer. There was one guy there (Able) who I thought would check me in for the return. He could not do so, because he said the owner was out to lunch a would return shortly. I’m suppose to get a $40 credit upon the return of the trailer. Three hours later I still had not received an email showing that I had returned the trailer nor my $40 credit. So, I went back to this Monroe St location to find out why. The same man, Able, said the owner was out, still at lunch, and now he claimed that he had computer problems ( which I thought was a lie). So, I called U-Haul’s main number while I was at this location and spoke with a nice woman that had put into my record that I had returned the trailer, but the local dealership had to close out the ticket and return my $40 credit. Here it is now Saturday and I still haven’t received any notification (email) of the trailer return or my $40 credit. What is going on with UHaul!!!!!! The location of the Indio, CA UHaul dealer is at Oleander and Monroe street. This place is a dump and extremely unprofessional!!! This is NO WAY to run a business especially for U Haul!!! This place lacks any professionalism and is extremely very poorly run!!!!! Not helpful at all!!! I’m am very disappointed with the lack of business professionalism that U-Haul has given to the manager/dealer of this business!!!
ALBERT T