The location I went to had me wait an hour on top of my reservation time because the manager was out for lunch. Originally the maintenance man said half an hour, but it took more than an hour on top of that. The manager gave me the wrong keys for the U-Haul and did not provide the dolly when I paid for it. Now they’re trying to charge me more for mileage when I only went less than 10 miles. Would never get a U-Haul again.
Destiny L
Indio Truck Services
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Indio, CA 92201
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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it definitely did not look like a U-HAUL rental facility to begin with or when I walked in but the staff was great, diligent and friendly.
Mary GI only drove for 15 miles, I filled the tank with 1.6 gallons of gas, and still was charged for the gas at the end. Please explain.
Vitaliy ZI reserved the trailer from the Cook Street Store. You switched the pickup store to an Indio store. The Indio Store that I've used before is closed, and now is run out of the back of a Taco store near the freeway. Everyone was very helpful and friendly but if you don't have the equipment at the requested pickup location say so. Don't take the reservation and then switch the location.
John CHave a car dolly available at the location I choose.
Jeffrey S