Very friendly and helpful staff.Rogelio M.
Moving Truck Rental in Indio, CA at A Storage Place Indio LLC
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Indio, CA 92201
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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I was sent from one location to another saying we don't have the trucks available. I stood outside in 110 degrees in other location to get my truck for more than. 15 mins while the only staff member was doing the paper work. I filled all information before coming in and then too he asked all those details again , what's your drivers license number / upload picture / primary contact / secondary contact. After that long 15 mins in 110f the trick that we got was the dirtiest uhaul I have ever seen!! I mean I cleaned it for 15 mins so that I can just sit and drive. This was the most ridiculous experience I have ever had with uhaul. I almost wish they should return my money for all this pain. Never going to use them again.Piyush K.
Best customer service ever!!DENISE A.
The truck is getting a little old. Might need new springs or schocks.Ron S.
The Windshield and door windows looked like they have not been washed this year.. Very poor Visibility, Had to use a Ladder on The outside , the inside was just as Bad.. The Manager was Very Professional!! However Did not notice the Windshield until I Drove away..ANTHONY Y.
they charged me for a furniture dolly that they didn't even put in the truck, and when i asked for a refund they said they would but STILL charged me.GRECIA G.
It was dirty and the air conditioning was not working, I burned my face and I could hardly breathe. I would never grab service again until they show me that everything works.EBAN E.
Senior can get more of a discount.Yaffa S.
Was in and out in less than 10 minutes. Very professionalMichael B.
First and foremost I'd have to say is to make sure sure that your trucks are safe to be driven on the streets of California. The one that I rented at your Morongo Road, Desert Hot Springs location was pouring fuel out of the gas tank right on to the exhaust system. I feel fortunate that I wasn't incinerated in a fire ball of an explosion or as the fire marshal said it "your lucky that you didn't die in that thing ". I was promised a credit and a refund for this truck rental and I still haven't seen it.Julius V.
While the truck was useful, it was an older vehicle and there were some items that needed to be addressed; one of the interior light was not function.scott M.
Representatives for uhaul are not given any latitude to make decisions, to chance a form of payment.liz L.
Great customer service and was very pleasant!!Andrea F.
the pickup location and staff there were excellent and helpful. However, the uhaul staff that I dealt with were abrupt and I felt treated like a criminal. I rented the trailer and two days into the move I had a major family emergency that took me out of town for 5 days. Upon my return, I resumed my MAJOR move with a very heavy heart and I returned the truck clean and full of gas to the same place. The woman on the phone from uhaul acted very put out and I was at one point even threatened to have the truck reported stolen. I apologized for my lack of communication and concluded our phone call. I would have (and still would) appreciated possibly a discount and maybe a little bit of compassion. I've never had a bad experience with uhaul but perhaps this was the perfect storm.DANIEL C.
Great jobKEVIN G.
The facility is clean, well appointed and maintained. The operator was friendly, helpful and got us on the road in a flash. The entire experience was a pleasure.David K.
I believe that I was a little bit over charged but the same I was able to do what I need to do an overall average satisfactionMARTIN G.
On site manager was tremendous. Courteous, walked me through options, which I took advantage of two, and very helpful. I left my drivers license and he called to let me know; very good man. Thank you.Robert O.
Van smelled like cigarette smoke and part of the passenger door handle kept coming off when the door was opened.Kelly B.
The attendant Gus seemed pre-occupied with his cell phone when I picked up the vehicle. Upon return of the vehicle, he yelled out the window for me to get the mileage and take a picture of the gas gauge. When I went into the office another gentleman was sitting there (I think a friend), and again he seemed pre-occupied with something else. I will say the truck was very clean and well maintained and worked perfectly for the move I completed.James Z.
The staff was excellent and very efficientsally H.
Young lady did not know how to process credit card and/or reservation. She was pleasant but had to make calls to get help thus delaying the whole process.Neal H.
More information on the gas in the vehiclesmelesio L.
I had no problem with this location as the person was very helpful and friendly. I rented two u-hauls, a 26' and a 20'. When I returned both u-hauls, a day early, I was overcharged for the extra day I did not have it. They also had me down for renting two 26' u-hauls when actually I rented one 26' and one 20'. I was charged for the extra footage that I did not rent. I returned both u-hauls by 10:00 as this was the time they were due back even if it was a day early. The person did not key it in until 12:00 making me pay for the extra time. I made a claim to be reimbursed this money. Hopefully they will come through. It has been a nightmare trying to get them to correct the problem.julie D.
Nobody there.aaron M.