My car trailer had a seized winch. Couldn’t lift the tongue on to the hitch. I had to BUY a floor jack from Princess Auto to lift it on to my hitch. The guy in the “computer shop/u-haul shop” never even left his desk to help! I’ve always had good experience with u-haul but this dealer is garbage!
Tony D
Stroudtech Solutions
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Innisfil, ON L9S1A8
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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Dropped the rental off within 24 hrs of P/U, receiving agent didn’t check the trailer, or even come outside so I took pics and ask for a signature on my contract saying returned, now he billed me for 4 days instead of my original 1 day, I called to complain it looks like he credited me that amount but charged me an additional day, I contacted U-Haul and they are looking into it, I have rented from U-Haul on several occasions and never had any problems, bad experience, I had that trailer for less than 24 hours and will gladly paid the original $98.31
STEPHEN DThe cube van smelled , service engine message on dash, no paperwork was given to me, I was over charged on my visa, they did not close that I returned the van and service was unfriendly at location. Very bad experience, I have never encountered this in all the times I rented a uhaul.
FAREEZ Kgood
ALI AAt first, gave us a van that had an extremely low fuel level, and a warning on the dash that stated “0% oil level.” If we didn’t notice, this could’ve been extremely unsafe. Their overall attitude was not respectful, on phones while we wait for them to start the process, pointed us in the incorrect direction to find the vehicle and gave us a hard time for being not right on time.
MADISON S