Store opened late, employee mumbled the whole time and could barely understand what he was saying, Auto transport trailer had broken passenger side wheel strap and both winches were seized. I took photos and I formed the store owner/employee and he brushed it off and said "oh yeah"... didn't come out to see it or even familiarize me about the trailer before telling me to take it. Informed and confirmed him of my drop off location that was arranged with head office and it was changed with text that was in a string of texts and I didn't see as I was on the road for 10hrs straight. I never write bad reviews but had to address this.
konan j
Stroudtech Solutions
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Innisfil, ON L9S1A8
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 3.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Could not get lock box open. Thankfully they were open to return the key.
zackary bMake sure you have the proper vehicle that the customer has rented.
Jason TI arrived at 9:30 am my pickup time and no one was at the store. It was locked up. I connected with your chat who said they could not find my reservation. They finally showed up later and he had to empty the truck of paint supplies etc. I left the location around 10:30 one hour later than I should have. This was a brutal experience. I should receive a major discount to compensate me for a terrible customer service experience. You can credit my credit card. Thanks.
GLEN MI always come here to rent, and they never disappoint.
SODOQ B