Should have been open until 2PM on a Sunday, arrived at 1:30 to a sign on the door, that if I dropped trailer, I would be charged an additional $20. Went back the following day (Monday) after work, arrived before 4PM and was advised, drop the trailer back there (pointing to a field). When I requested a receipt, or proof it was delivered, I was told I would be emailed proof. Well after closing hours, still no receipt, I had to call customer service and was advised they would notate my account, but we could go back and do a manual drop off on the app. We did not download the app, but the rep did send a link to follow to drop off trailer. Very frustrating that I had to make multiple trips. Pick somewhere else for drop off, this place is terrible!!
JENNIFER R
SignsFast LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Inverness, FL 34450
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Easy location to get to. Easy checkout. I would recommend this Uhaul location as well.
Gordon LGreat customer service and well maintained equipment
ROSA NJudging by THIS event I have to say the process was flawless and enjoyable! It went exactly as expected. I am very pleased with the staff and equipment. This is the 1st time in my many experiences with Uhaul that I am not infuriated by the company's overall inability to both manage their equipment locations, process and fees!
ARMIDA BNothing my experience has been great
ROBERT D