The truck was dirty before I got it and I notified the app before pick up and at drop off and it tried to charge me for it. I get paid to clean other people's mess so if I cleaned it I would've sent an invoice because I am a detailer and my time is not free. I find it unacceptable that it doesn't seem like they check the trucks before renting them out. They should've charged the previous customer after checking the truck before renting it to me and got it cleaned.
Ruben S
Ionia Floral
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Ionia, MI 48846
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Friendly people easy transaction would recommend them
Tim MExcellent customer service
Benny PCheck i is a bit long....system kept hanging. Ratchets on straps for dolly need oiling..very rusty.
Martha SThe drop off process was easy, we dropped off before they opened so we did not interact with anyone
ROBERT M