The trailer is old and was not 100% operational. The roll up door was getting caught on the track. The pickup location did not have the trailer clean before I was there.
SHAWN E
Ionia Floral
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Ionia, MI 48846
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Dropped after business hours. Did not have any interaction with the business.
Scott Acustomer service 👍
Craig WTrailer deck had a mix of rocks and dirt - much of which ended up in my driveway as I needed to clean it out to be able to load the motorcycle safely. Other than this the location and personnel were fine.
WILLIAM RUHaul needs to do better. I was VERY disappointed with the rental given to me. The heat index was above 100 degrees. The attendant knew where I was driving to. When I picked the unit up the location was not open and I did everything on line. I was driving to Chicago from Ionia Michigan, a 216 mile trip in 100 degree weather. and back. The air-conditioning did not work. The drivers side sun visor was broke and hanging down in my line of sight and had to continually be removed. Like the 100 degree temp outside and NO air-conditioning was bad enough. I was not impressed and I would find another place to rent from in the future.. I beleive U Haul should do better or try and make this experience more pleasurable in the future. But as of rite now I would not ever rent another UHaul if needed. U Haul should do much better. Thank you for the survey and I am sure nothing will be done to correct this VERY bad experience that I had with U Haul. Thank you.
Jeff K