I was told I would have an appliance dolly but when I got to the gas station I was told they didn’t have any just a small one so I left and when I got to the place of work no dolly at all in the truck so I had to drive back ask for the dolly which the guy was surprised and then drive back to the work site. Not sure why I have to pay for the mileage when I had to make the extra trip due to no dolly in the truck
Steven P
Ballentine Convenience Store
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Irmo, SC 29063
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Customer Reviews
- 3.5 Average Customer Rating
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Location people was kind and the equipment was clean and great. Only issue was that I booked 15’ Truck which only was showing in the App when I made reservation. But actually only 10’ or 20’ Trick was available. They could not rent me till I go through the customer support to change the reservation. Also I made reservation of Appliance Dolly, but only smaller Utility dolly was available. It took me some time to pickup the truck in the morning and was late starting the moving, so it would be more better if the correct information is updated in the App and the U-Haul system. But overall was good service at this location. Thank you
Chiaki MWe did not interact with personal
ANNA KNo personal there Hard to find Not on gps
ANNA MIt was very easy to rent from this location. I had no trouble at all. I would definitely recommend and use Uhaul again.
miranda d