My paperwork was taken without any return of info for my own records. I was asked how I paid but there was no reasoning as to why I was being asked. I found out why I was asked about the payment method after I left the business and received a receipt for another charge. If there's an added charge, that should be addressed with the customer and not just charged without their knowledge. Nobody likes to be unexpectedly charged for anything, so this was upsetting to see after a long process of moving. I'd like to be able to go over the fine print on the paperwork but it wasn't given to me.
JOSHUA F
BC Tool Rental
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Ironton, OH 45638
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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he charge for the Uhaul had $20 that was not explained when I questioned it. The Uhaul was 19.99 mileage was 20.64 and the 15.00 insurance. Which comes to 55.63. I was charged an extra 20 for something and they couldnt tell me what or why.
LENORA BThis is NOT where we dropped off. This was the 2nd location pick up of the THIRD uhaul we tried on moving day. Uhaul, get your sh*t together.. The person at this location was confused at the call from Uhaul to okay us getting an unreserved truck from them after the 1st location failed.
JEREMY KAll good
William SNobe
daine C