Equipment was clean. However, truck did not have a lock on the back, nor a ramp. Associate at the location was very nice and understanding.
Kayla D
Lawrence Automotive
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Jamestown, NC 27282
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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The owner insisted that I do a photo of damage I saw during walk around. Acting as If I didn’t have a photo the video I was making of damage would not be taken as serious. process begin and literally got upset because The joker literally got so upset that he found a potato chip bag.This boi tells me he charges for trash that Has Nothing to do with me the renter!!!!!!! It was based on A man standing on the property, w/me accused of eating from chip bag he discovered on ground… the low key threat that he would have to charge for the trash, AS IF he’d charge my card I used for my rental! The building inside resembles a hoarder and was dark and FILTHY …. T’ and he clicking blacks eating chips… lmao The experience very much sucked and gave off redneck vibes. I would’ve sued had he charged MEEEEEEE for a chip bag ! Worst U-Haul experience I’ve ever had. The person I was in contact with on Friday was very nice and gracious….. the owner was the worst !!!! I’ll tell people to lease from black guy with car lot up the road in future
michelle wquick and easy process thank you.
ROBERT MBetter customer service and make sure you look professional and discuss the contact with customer and also make sure he vehicle has fuel that the contacts agree to have. Also the location is unclean.
ANNIE JStill waiting to receive my electronic receipt for the return. However, Phil was very nice and checked the trailer and confirmed it was returned in good condition.
DIANNE M