Not clearly labeled at all. The person inside didn't understand English, and it took 25 minutes just to figure out where to park itAndrew C.
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One-Way and In-Town® Rentals in Johnson City, TN 37604
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- 4.0 Average Customer Rating
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When I went to pick up the truck, the store owner handed me a cell phone to talk to someone Else. There was no dolly or anything else I had ordered. The store clerk told me I needed to go to an old storage shed in the back of the gas station to find myself 12 furniture pads. The individual on the phone told me it would be several hundred dollars more than I was quoted. When I called her on it, she stated she did not know where her amount came from. The owner of the gas station and the woman on the phone spoke only a foreign language to each other, I was not able to know what they were saying, in reference to my renting the truck. I would not use them again for any reason.William O.
Had to rent the vehicle over a cell phone. What a Shit Show. Had to speak DL#, CC# into someone else's cell phone, not secure, not convenient, Not Acceptable, Never Again!GREGORY M.
I ordered an appliance dolly and they did not have one available. They also did not handle the check in process quickly and efficiently.Jon G.
When I went to pick up this Rental. The inside of the Cab. Had Vomit 🤮 all inside. The place of pick up they said they couldn't clean it up. In my Area there were no more rentals available. So as your Customer I had to sanitize the entire cab of your Truck. The truck would not do over 30 MPs. When you applied the Brakes. The Vehicle pulled to the Left. This was the unsafest and Nastiest's vehicle I have ever rented from Uhaul David Campbell 516-458-6221 I am expecting a full refundDavid C.