Notify customer that at checkout via the app/link you need to be AT the location of drop off.
NIKKI L
Chair Rental
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Kalamazoo, MI 49001
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Nobody answers the phone & don't respond to the answering machine/voicemails - they leave at 5pm or earlier & no visible UHAUL RENTAL SIGNS OR ADRESS AVAILABLE - VERY DIFFICULT BUSINESS TO FIND - IT IS HIDDEN BEHIND TREES BUSHES NO SIGNS AVAILABLE - THE AREA DOESN'T FEEL SAFE AT ALL - I WOULD NEVER GO THERE AGAIN PERIOD. THEY OVERCHARGED ME WHEN I RETURNED THE UHAUL TRUCK &TOW DOLLY ON TIME ON TUESDAY APRIL 1ST BY 7PM AS I WAS INFORMED BUT I WAS ON MY WAY TO RETURN IT ABOUT 4:30PM - 4:45PM BUT THEY NEVER RESPONDED SO WHEN WE FINALLY FOUND THEIR LOCATION - UHAUL SHOULDN'T DO BUSINESS THERE NO MORE - DO A SURPRISE VISIT THERE & YOU'LL BE SHOCKED & UNDERSTAND
SAM DEasy drop off after hours.
ROGER WEasy after-hours drop off. No improvement needed.
Roger SDropped the truck off after their closing time. Rick was helpful on the phone before the drop-off, explaining where to drop the keys, etc. There is a somewhat steep hill to get into the parking lot, but that was not a problem, even with a 26' truck. Overall, a good experience.
Roger S