The process was very slow & inefficient. I had to voice my personal & financial information out loud into a phone on the counter. I don't believe the end mileage was correct.
KAREN C
Red Bridge Market
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Kansas City, MO 64137
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 3.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
First and most importantly, the man working at this location was pleasant, professional and patient, as my husband and I navigated the issues your Metcalf location and corporate customer service office put us through. The only true feed back about this spot is the safety and condition of the building. Very unsafe area. Having said that. U-Haul unexpectedly cancelled our reservation 30 minutes before pick up time with no explanation. Still haven’t learned why. They redirected us from Metcalf to this location due to the size of the vehicle we needed, sending us 30 minutes out of our way. When I called and spoke to customer service the woman I spoke with was matter of fact and unconcerned about the issues, stating that is “just the way it is sometimes.” If I can find alternative mover, I will. And I will be sure to advise friends and family to do the same.
Katy BNot the best area for drop off, but it worked out for us.
Brenda STheir customer service was absolutely terrible. I wouldn’t recommend them at all. They shouldn’t be a U-Haul facilitator. I would never use them ever again.
PARIS HPlease see dispute claim file on this rental/order
LISA F