I rented this item for 6 hrs but because this location closes at 8 pm I was forced to bring it back at 8pm or before only giving me 2 1/2 hrs to get what I needed done. I didn’t get what I paid for and I am upset
SARAH P
Faevaa Detail World
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Houston, TX 77016
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Customer Reviews
- 3.5 Average Customer Rating
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Everything went great... Except, I went to return after my two days. There is a problem. I paid the the payment for two days, insurance and 100 miles. I was owed $21 in change. I asked them to hold till my return. Big problem,the meter said I drove 2000 miles. No way,1st day didn't go as planned. The 2nd day, I drove maybe 20 -30 at most. I didn't receive the left over miles or the change. Infact I paid another $20 for another use on Tuesday. A NIKE show keychain on the house. I'm pretty sure they will make it right. I will rent again and all employees are really cool. It was a system problem with 🖥️. Their so close to my apartment 😄 Thxs again. See y'all on Tuesday. 😁 Will update...super cool guys.
ERICKA QVery friendly service. Went above and beyond to make this rental stress free. I highly recommend.
CARMEN SThe vehicle was not handicap approved. The step-ups is too high for a person with knee problems. Very hard to get into. Need to have a step up available. Don't offer senior citizen discount. The charge for milages is a bit much.
ETHEL AFirst I was told they couldn’t get me checkout or hooked up cause the boss wasn’t there. They did get someone out there to take get my rentals done. Only 1truck on the lot and smelled like cigar. Had to drive from Houston to Shreveport steel that nasty smell.
SHANE K