I never got the equipment. I got over charged. They charged me for 10 days when I told them I dropped it off at a nearby location after 4 days and they told me I had to bring it to them. They added 2 fees and 2 extra taxes. They are scamming people out of money.
KEISEAN T
Rockys Market
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Kenmore, WA 98028
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Picked up a truck from this location and unfortunately had a pretty poor experience. The truck was dirty on the outside, windshield was covered in bugs, and I had to clean it myself just to see properly. There was a weird sound coming from the exhaust system, and the front tires were noticeably worn. I took pictures. Blankets were thrown in the back loose and dirty, not folded or bagged, and we were shorted two even though we paid for two dozen. No lock was provided for the rear gate. The person at the counter didn’t print our quote or receipt, so I had to dig through my phone to figure out fuel mileage. He also marked the tank at 3/4 full, but it was closer to 5/8. Overall, the truck wasn’t ready, and the staff member wasn’t helpful.
HIGOR DI felt like a U-Haul employee. You made me do everything needed to rent. I should charge you for how long it took me to do all the steps.
Kurt Koverall good experience!!
AMIT KMay have been one of the worst trucks I’ve rented w U-Haul. The engine and brakes were great. The rest… The AC wouldn’t blow to the face. Not sure where it was blowing as it didn’t cool the cab at all. The right rear tire warning was lit the entire time (thankfully it didn’t seem low). The drivers window roll down knob would come off every time I tried to roll the window up or down. The cabin was old and dirty.
ASHER G