This was the worst experience with uhaul. It wasn't the location problem. Uhaul corporate swapped me from a 26 to a 20 foot and deleted my number didn't find out until night before. Lost a couple grand in stuff because of time and space. Will never use them again . Plus movers never showed to unload but did refund that . Was told all the 26 foot truck were out and wanted to charge me double the amount and move the date . Will never recommend them or use them . They should have to pay the thing I had to leave behind.
Charles K
A to Z Rentals LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Kennewick, WA 99336
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Uhaul canceled the original pick up date in hermiston the night before moving. Thank god A to Z saved the day and I was able to pick one up there instead of 100 miles away where uhaul rescheduled the pick up through a text message. They need to do better as a company and honor reservations. I will never go through this company again.
Sarah DThey made it easy to check the Uhaul back in.
jessie bI found it extremely odd that the workers didn’t do a walk through of the U-Haul when they handed me the keys. The back was dirty and not swept out as well there were blankets in a pile in the middle of it and the dolly was laying on top of them. I did not request either. It wasn’t a huge deal because that is how I returned it. Other than that everything was fine. I had to keep the U-Haul longer than a day and the U-Haul representative that I talked to was extremely accommodating. His name was Nick.
Sara BI would recommend this location for price point only but cleanliness was subpar. The truck bed was filled with sand at a previous time and it didn’t get cleaned out very well and that’s really not what you’re looking for when you’re moving furniture and delicate stuff in a home move. The cab was very uncomfortable and no handles on the window cranks so that was difficult also.
lawrence m