The lock was stuck and difficult to get open
Tami W
A to Z Rentals LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Kennewick, WA 99336
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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When returning truck i swept the truck out, replaced gas and only drove about 25 miles. We paid for 40 miles but they tacked on another 49.00 which I believe e i was overcharged. The man there didn't even check the truck. He just parked truck and I was told the truck was aok. I was not told why they overcharged me. Be honest.
Billy HThis was the worst experience with uhaul. It wasn't the location problem. Uhaul corporate swapped me from a 26 to a 20 foot and deleted my number didn't find out until night before. Lost a couple grand in stuff because of time and space. Will never use them again . Plus movers never showed to unload but did refund that . Was told all the 26 foot truck were out and wanted to charge me double the amount and move the date . Will never recommend them or use them . They should have to pay the thing I had to leave behind.
Charles KUhaul canceled the original pick up date in hermiston the night before moving. Thank god A to Z saved the day and I was able to pick one up there instead of 100 miles away where uhaul rescheduled the pick up through a text message. They need to do better as a company and honor reservations. I will never go through this company again.
Sarah DThey made it easy to check the Uhaul back in.
jessie b