This was a walk in with no reservation because the site we had a reservation at was closed and a note stating they were not renting trucks was on the window. Dillon was amazing and got us back on the road quickly. Such a great experience after a such a horrible time with moving assistance and rental reservations through Uhaul earlier in the day.Marci B.
Moving Truck Rental in Kent, WA at Valley Self Storage
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Kent, WA 98032
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 5.0 Average Customer Rating
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The biggest problem was the app during the check in. It does not work. Kept having to retry to get things to submit. Took almost an hour getting it to work. Otherwise it was great got alot done.Rob J.
Great experience. Thanks to helpful staff. I appreciate the call letting me know I left a valued hat in the truck/ Thx muchDavid V.
I filled the gas on the vehicle between 3/8-1/2 tank which is above the requirements of 1/4! When I got the invoice it said I filled it between 1/8-1/4. So I was charged $40 of service charge! I wish the attendant would of came out and check the vehicle with me when I dropped it off so there would be no disputes!Matthew K.
Very friendly and helpful! I dropped off after hours, but they helped answer a question the next day.Rachel L.
Very quick service to both rent and return. All service should be to this level.Christine H.
No improvements, everything was great!Michelle S.
Great customer service. Fast and pleasent experience.filipp K.
Person who took our order was not knowledgeable. Everything had to be redone once we arrived at the location for pickup. We were billed incorrectlyNavis Pack and S.
We actually had scheduled the U-haul from a different location online however it appears the system had an error. While it was not a big deal for us we recommend updating your listings to make sure they are for the correct location as this would make many people very frustrated.Antonio J.
Super friendly staff.Anna S.
Our Uhaul experience was phenomenal. She was super friendly and got us in and out. Highly recommend this place to rent your uhaul.Christine H.
Quick and easy to rent. Receptionist was helpful and courteousJennifer L.
Thank you, everything was great!stacey M.
We were charged twice for our rental, am on hold with customer service...but trying this too. Thanks!Samaria D.
truck was there, just a few papers to fill out and we were on our way, It was at our storage place, so very convenient. thankyoufern C.
I give a 1 star poor rating to UHaul E-Alert system. I had a confirm rental and on-line check in all ready. Only to find out at UHaul office that I was put on E-Alert for a late rental return about a year ago and would not be eligible to rent UHaul. First of all, I never received any notification that my last rental was late return. I was never asked to pay for late return. In fact, I returned the truck the night before it was due. Office was closed and I placed the key and paperwork through the door slot. Whoever was in office next morning failed to check-in my returned truck promptly and caused late return E-Alert on me. UHaul must contact customer immediately if there was any issue with returned equipment and must not have customer to find out E-Alert a year later in rental office. Please let me know this comment is reviewed and addressed. Matthew MaMatthew M.
Great location, very friendly service, great equipmentRALPH K.
Stop using non U-Haul location they act like do not know what's going on And they lack in customer careTunthia K.
Nothing at all. Customer service was so great. Made the experience so easy and sweet. I am thankful and great full. Great job Shane and PhoenixMARLO R.
Take time for the customer.francisco C.
The gentleman that checked me in was great! CheriCheri E.
Great customer service!!! Quick and easy transaction. They rep that i spoke with on the phone that set up my pick up was also greatAubree L.
None at this time.Jason Y.