I was told to drop off the tow dally at another location, a mini storage location. When I went to the office, I found a sign saying the office was closed because they were out on the property. I waited for a while and then went back to the office and rang the doorbell. I man answered that appeared to have a loss of hearing because I had to repeat what I said in a louder voice. I was instructed to drive into the storage facility, make two left turns, so I returned to the front near the office. I was instructed to uninstall the trailer myself and just leave it there and he would process the return later; he was on his lunch break. I did not like being made to relocate the tow dolly and I did not like doing someone else's job, just because they were on their lunch break.
MARK M
A American Mini Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Killeen, TX 76541
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Excellent service
ANTONIO REverything was great! No complaints
Daniel SKeep equipment clean.
ROGER LDropoff was a little confusing. The facility was fenced-in, which is probably a reflection on the neighborhood. However, the attendant was helpful in directing me to the proper place to drop the trailer.
DENNIS B