Customer service was good, however i was brought to the wrong truck and the key didn't fit. Then I had to go back to the office with my two kids, and the lady wasn't in the office, so we wondered around looking for her in the facility and she finally came back and I told her what happened. Had to go in the office to double check stuff. She eventually found our truck that was apparently parked in the wrong parking spot. When she opened the front door of the truck that she drove over to us IT WAS DIRTY. SO WE had to wait even long while she cleaned it real quick. All this took over 30 minutes! Total always goes form $25 to over $75 because of what? An extra 5 miles? But if you put in too much gas you dont get any money or credit back for that. Not doing that again. False advertising
ALISSA R
AmeriStor Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Killeen, TX 76542
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Great Customer Service
JOE DWhen I arrived I was told to wait outside while an employee took a personal call. It was cold n getting ready to rain. That’s a no no on the clock. Other than that always perfect
JAHADA JBobbie was excellent and very helpful.👍🏽
ANTHONY WReally easy
danny n