Excellent service. Kind and helpful as well.
JANET D.
Trailer Rental & Towing in Killeen, TX at AmeriStor Self Storage
(U-Haul Neighborhood Dealer)
2010 E Elms Rd
Killeen,
TX
76542
Contact Us
2010 E Elms RdKilleen, TX 76542
Services at this Location:
Location Hours
- Mon-Fri: 9:30 am - 5:30 pm
- Sat-Sun: 10 am - 4 pm
Special Operating Hours
- 7/4/2021: Closed
- 9/6/2021: Closed
- 11/24/2021: 9:30 am - 3:30 pm
- 11/25/2021: Closed
- 12/24/2021: 9:30 am - 11:15 am
- 12/25/2021: Closed
- 12/31/2021: 9:30 am - 3:30 pm
- 1/1/2022: Closed
- 24 hour customer return
One-Way and In-Town Local Rentals in Killeen, TX 76542
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
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Moving Trucks
We have the largest selection of new trucks!
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Trailers & Towing
Our cargo and utility trailers start at $14.95!
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Self-Storage
We have the most coverage in North America!
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Moving Supplies
We sell hundreds of products to make moving easier!
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
- Rating:
- 5.0
Quick easy process. Very much would recommend
JOHN F.- Rating:
- 5.0
Great customer services
HARVEY R.- Rating:
- 5.0
Give instructions on to return keys if no one is there
Timothy P.- Rating:
- 5.0
Professional personal, excellent equipment.
GILBERT G.- Rating:
- 1.0
First off it took over an hour to rent a trailer from these incompetent people. Then they charged me and extra 60$ because I paid wait a debit card??? Like wtf is that I was told I would be refunded that but I never got it back after returning the trailer 30 minutes later she told me I'd get a refund of 23$ and I never got that either!! Strait scam I'm filing a dispute with the BBB. Do not give these people your business!
JEFFREY T.- Rating:
- 1.0
Bad customer service
NICOLAS J.- Rating:
- 3.0
The owner was initially hesitant to receive the tow dolly because “he did have room for itâ€. The lady did help me clear a mistake with the serial number made by the pick up location.
JOSE C.- Rating:
- 5.0
Availability of the vehicle at all times
KEVIN KINGNDIM L.- Rating:
- 3.0
The lot is just very small and I came before their posted closing hours but it was closed. The confirmation by phone worked well enough though.
Brycealexander M.- Rating:
- 5.0
Owen was very helpful. Will definitely rent from this location again.
JOSE H.- Rating:
- 2.0
Rude employee, terrible customer service
Abby B.- Rating:
- 2.0
Front desk seemed as if he did not want to work. I would suggest not telling customer "if I would have gone to lunch with my wife, you wouldn't have gotten it, cuz no one would be here"
DANIEL J.- Rating:
- 5.0
Everything worked perfect. One recommendation, for instance, I would have liked to have received a checklist of equipment needed such as the 4 flat and what size ball is needed.
MICHAEL G.- Rating:
- 5.0
The people was very helpful and patient.
MARTIN H.- Rating:
- 5.0
They took extra time to adjust my miles after I told them my destination had changed until I git the best deal per mile very nice and friendly
Tigre W.- Rating:
- 4.0
Drop the milage fee.
DOUGLAS A.- Rating:
- 5.0
Everything was fine
Jesus T.- Rating:
- 1.0
I did not ask for furniture pads nor a SafeMove I insurance and at the end of the transaction I was charged for it all. When all I asked for was the truck itself and a dolly. That was it. Plus the address is wrong. On the maps it shows 2100 not 2010
Travis A.- Rating:
- 5.0
No improvements needed just continue giving Great service.
ERIC C.- Rating:
- 3.0
At pickup, the agent didn't ask if I had any experience driving a large vehicle with a trailer or provide any instructions to load the car on the auto transport. He didn't give me any printed documents or give us the emergency number, and both would have come in handy while traveling. He just glanced at my ID, checked the reservation details, and handed me the keys. I'm a former long haul truck driver so I'm very capable driving this machine, but I'm sure that such negligence will cause avoidable accidents for average car drivers, resulting in huge insurance claims for U-Haul. Step up!
Daniel N.- Rating:
- 1.0
Kathy owner!needs training! Lack of experience.!! You can't not say you have money in your card! It's not my fault your system was not cooperating . Will never come back and will not recommend to anyone!!!!!👎ðŸ¼ðŸ‘ŽðŸ¼ðŸ‘ŽðŸ¼ðŸ‘ŽðŸ¼ðŸ‘ŽðŸ¼ðŸ‘ŽðŸ¼ðŸ‘ŽðŸ¼!!!!!!!
Erwin M.- Rating:
- 4.0
There wasn't a ton of parking, so we weren't sure where yo leave the uhaul after hours. We ended up just having to park it in front of all of the other trucks and trailers.
Donovan A.- Rating:
- 2.0
Customer service by male employee. He was extremely rude with my wife and son when they came to pick up van.
Pedro M.- Rating:
- 5.0
Great service
quindarius J.