When I picked up the truck, the fuel level was below 1/4 tank. However, I was later told it was over 1/4 tank, which is not accurate. When I returned the vehicle, I made sure to refill it to the same level it had at pickup. Despite this, I was charged additional fees due to what appears to be an incorrect fuel reading on your end. I attempted to resolve this issue, but I did not receive a follow-up or call back, which I would have expected as a courtesy. I would appreciate it if this matter could be reviewed and the charge corrected. Please let me know how we can resolve this. Thank you for your time.
Christopher P
High Road Auto
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Kings Mountain, NC 28086
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Great service equipment was in good shape And they helped me out in a quick way
GARY AVehicle was clean, but probably needs a front end alignment. The tires looked good, put it pulled to the left at times
Arnold JThe old hag didn’t explain any of the hidden fees that come along with returning the truck! Ended up having to pay 375 EXTRA dollars bc we were never told that if we drop the U-Haul off at another location in the same county we would be charged. Biggest scam I’ve ever heard of!CLASS ACTION LAWSUIT
CHAD TVery kind and helpful.
SUSAN D