Not The Storage Sheds problem but not happy with how I reserved a truck somewhere else and then had to go way out of the way because there wasn’t a truck where I had reserved one.
Grady K
The Storage Shed
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Kirksville, MO 63501
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Customer Reviews
- 4.0 Average Customer Rating
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The Kirksville location is fine and the people there are very friendly and helpful. However, I’m giving a 1star rating because I had made my reservation 3 months in advance, stopped in at my pickup location in Coralville (Iowa) 1 week in advance to confirm, and then the day before I was scheduled to pick up my truck, Traffic lied when they said they couldn’t get a hold of me (they never called me). Therefore they canceled my appointment and I was forced to make a 6 hour round trip to pick up a vehicle.
NICHOLAS DI rented a truck in Ottumwa, IA and had to drive to Kirksville, MO to pick up the truck. I was guaranteed that the Mileage was from Ottumwa, IA to Menomonie, WI, that I would not be charged for any extra mileage. Yet when I returned the truck a day earlier than it was due, I get a message on the "APP" that there was an extra $17.94 charge. I do not feel that I should have to pay any extra charges. If I do have to pay this extra charge, then I will be posting all over Social Media about my whole experience with renting a truck from Uhaul and I will advise people not to use Uhaul for any of their needs.
Patti CNobody there
Pam FWe reserved the trailer at a different location, then when we got there the trailer wasn’t there. We had to go to a different location to pick it up.
CARMEN M