Absolutely wonderful drop off experience. The two gentlemen went above and beyond to help!
Clair M
The Storage Shed
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Kirksville, MO 63501
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Verified Customer Reviews
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How U-Haul Reviews WorkOnce again, when dropping off the truck rental, there was a malfunction with the app. I needed to call U-Haul customer service to explain the situation, after a short while I was sent a link to officiate the drop-off and be on my way. Overall, customer service was pretty good at pick-up and drop-off.
Joseph BGreat experience with this Kirksville, Mo location. Reserved Uhaul 3 weeks ahead. Got notified 2 days before that we'd have to pick up in Brookfield, Mo. Easy out of our way so I canceled and reserved in Bloomfield, Iowa. Got to the Bloomfield location, the guy said the truck was in the back. Then realized that he had given our truck away. Very Nonchalant, like no big deal, it happens. The guy was stoned out of his mind. Didn't offer any kind of solution other than "if you give me $1000 I'll figure something out for you". Disgusting. We left and luckily as we drove into kirksville, a 26' truck had been brought back early. Next morning I called as soon as they opened and we went to pick up our truck. Very happy with Kirksville and Pekin Illinois locations. Bloomfield Iowa, not so much. Smh
DARIN SIn the app, having some way to show that the equipment was returned would be nice. The location was closed, but the instructions for the return were relatively clear.
Umar HNice friendly people, not much else to say, typing in the dark is harrrd!
jerry m