I did not have a good experience, we didn’t receive the equipment we requested such as the dolly’s and because it took a while to even get the key we didn’t bother trying to go back inside and ask for our stuff went to a Home Depot and bought ones for us to use. I also got charged 220 dollars as soon as my reservation was found at the location when pricing goes by mileage and such not , the actual amount I was supposed to be charged is 150 , almost a 100 dollar difference that I have to now dispute and get back. I also found the location to be unhelpful and not explain anything in which where our truck id number was on the truck etc. overall would not go back to this location or any U-Haul place that is not directly marked a U-Haul only service building
Georgia P
Vineland Shell
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Kissimmee, FL 34746
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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It was dirty, and the equipment I rented wasn't there—nor was it available in the store.
Igor AMy order didnt come with the pads i bought and the mileage and gas were different from the contract at pick up. U haul app kept crashing and it didnt let me check in right, when i try speaking to the lady at the counter she told me i have to do all from the app that she couldnt help, very useless employee. Wouldnt reccomend this location
Joshua MNever got the dolly I paid for. Inside truck was filthy!
Laura GI was charged for coverage I opted out of and was overcharged in the beginning for mileage I never discussed with them and they never shared with me.
Zain S