The pick up was great, friendly service and even the employee was nice enough to hook up the trailer and test the lights. The trailer did have several broken pieces of mirror on and in the trailer though.
ROBERT V
Gateway Oil Change Limited
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Kitchener, ON N2P2G6
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Not sure…Service was great, friendly and helpful staff! It wasn’t as close as another location but, was definitely faster service being smaller.
CHRISTOPHER PThe customer service is brutal. The guy is always so miserable like he hates his job. Last week he refused to help me unhooking the trailer because of the weather and yesterday the same because he was too tired. He barely communicates and makes the customer quite uncomfortable by acting like the customer bothers him with going to that location. He’s one worst customer service ppl I’ve ever dealt with. Won’t go back to that location.
Poorang RExcellent services
MAGANBHAI AÉquipement at pick up was damaged. The trailer to load the car had some damage that could be dangerous. The pick right ramp to drive the car on did not latch. Some of the chains had some damage and gaps in the chain. Even the technician mentioned some things about it looked sketchy. Equipment should be inspected more regularly and if something is being videoed as potentially problematic it shouldn’t be sent out.
DANIEL B