U-Haul of West Town

U-Haul of West Town

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Address

7209 Kingston Pike SW
Knoxville, TN 37919

(865) 584-8608

(E Of West Town Mall)
Driving directions

Details

Standard Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Storage access

  • Mon-Sun: 7 am - 7 pm

Features  

  • Free towing inspection
  • Propane pay at pump
  • 24 hour dropoff

View Rentals

Moving Truck Rental in Knoxville, TN at U-Haul of West Town

Moving to or from Knoxville, TN, 37919? Get FREE truck rental rate quotes at U-Haul of West Town. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Knoxville, TN will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul of West Town

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Knoxville, TN.

Cargo vans and pickup truck rentals in Knoxville, TN

U-Haul cargo van rentals and pickup trucks in Knoxville, TN are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Knoxville, TN, 37919. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Knoxville, TN, reserve a van for your moving needs from U-Haul of West Town!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

anna R. on 5/3/2016
Rating: 5 out of 5 stars

I had called another service (not UHAUL), and they cancelled on us, plus charged us... I appreciate how professional, easy, and accurate this was for us at this location. Awesome job.

Christine K. on 5/3/2016
Rating: 5 out of 5 stars

Super helpful, in fact we were having car trouble and the guy who worked there helped us put water in the car and even got stuff out of his own vehicle to give us so we could get home.

BONNIE P. on 5/2/2016
Rating: 5 out of 5 stars

Excellent customer service.

kevin w. on 4/25/2016
Rating: 3 out of 5 stars

I called one location expecting to pick it up there. I did not know that it transfers the call to Arizona, and no one told me while on the phone. The lady said I could pick up the next day and then when I went to that location they had to send me somewhere else because she did not tell me that it was at a different location than the one I called into.

Jonathan s. on 4/25/2016
Rating: 5 out of 5 stars

Personnel and service at this location were both excellent. Trailer was in good shape. However, the 6'x12' trailer that I rented to move my mower with a 60" deck - width 64" - would not go onto the trailer. Though the trailer is 72" wide, the tailgate opening is only about 57" wide. If that limitation is somewhere in the trailer description, I missed it. If it's not, it should be prominently displayed I think.

CHRIS U. on 4/25/2016
Rating: 1 out of 5 stars

Both of the sales people at this location were rude to me and very unprofessional. I simply tried to ask one of these guys a question regarding paying in cash and he looked at me and laughed like he thought I was stupid. Then after that, as I was walking outside to pick up the trailer, I tried to be polite to the other guy by holding the door open for him and he just walked right past me and looked at me without even saying "thank you." Then as we were outside, he almost walked right into me without even saying "excuse me." I consider both of these people to be clowns and I would highly recommend to anyone that they choose another place to do business with.

JOHN A. on 4/22/2016
Rating: 3 out of 5 stars

Customer service was poor. Equipment was satisfactory.

Milton L. on 4/19/2016
Rating: 4 out of 5 stars

While the service was excellent, the trucks transmission was Skippy and the truck made clunking noises when turning in any direction.

Sara S. on 4/18/2016
Rating: 4 out of 5 stars

I picked up the trailer on a Saturday. Apparently, "corporate" was doing a computer update/upgrade. ON A SATURDAY!! The wait was VERY long, people were upset, but it's not the fault of the employees there, they were great. But very frustrated at the number of people waiting. DONT DO COMPUTER UPDATES ON A SATURDAY !!!

Andres D. on 4/15/2016
Rating: 4 out of 5 stars

Keep your current staff. You might have to pay more, but what is the price for quality.

Michael R. on 4/15/2016
Rating: 5 out of 5 stars

Quick and efficient.

massamba f. on 4/12/2016
Rating: 2 out of 5 stars

prices are too high

Francis G. on 4/10/2016
Rating: 4 out of 5 stars

I waited 10 minutes to return the trailer and was the first person in line. When the rep did come, it was taken care of very quickly.

David N. on 4/7/2016
Rating: 5 out of 5 stars

Service was great that is why I keep coming back.

cindy m. on 4/6/2016
Rating: 2 out of 5 stars

the rental agent made me feel I was an inconvenience, I asked if someone needed to walk around the vehicle w/me for inspection and he yelled aross the room all had been documented, then I asked if th vehicle was non smoking and again he elled they were all smoking, he did not explain or review anything about the vehicle or co tract all he explained was the fuel level which was not correct but it wasn't worth the effort to point out. Having 31 yrs in the auto business I walked around the vehicle anyway and I guarantee all was not properly documented. I figured I would be blamed for someones laziness of not properly checking a vehicle in. I will never use this location again.

Rita H. on 4/4/2016
Rating: 5 out of 5 stars

Cheaper milage or frequent customer discounts. The 2 guys that helped me rent/ return was very professional! I never had a rental to go so quick & smooth from any other company & I appreciate this very much!

Tom R. on 4/4/2016
Rating: 5 out of 5 stars

Excellent customer service!!!

Ronald l. on 4/3/2016
Rating: 5 out of 5 stars

Rented pickup (1 day) and 2 trailers for 1-way move to Seattle. Also installed a hitch. Very efficiently handled.

JESSICA C. on 4/2/2016
Rating: 5 out of 5 stars

I wish there was a flat rate rental cost instead of per milage. Going from advertising a van for $19.95 or whatever is was and then charging me $100 for a 24 hour in town rental. That I only drove for MAYBE 3 hours total and used $5 worth of gas. That was not cool. I could have slipped a buddy a $20 to help for the day...

CABOT L. on 3/29/2016
Rating: 5 out of 5 stars

Trailer worked perfect. Customer service was great (I think his name was Kyle).

Johnny H. on 3/29/2016
Rating: 4 out of 5 stars

Great service! Employees were professional and courteous.The truck was clean and in excellent shape! An enjoyable experience.

David P. on 3/26/2016
Rating: 5 out of 5 stars

I dropped the truck off at a major UHaul Center. Very efficient and professional.

James H. on 3/26/2016
Rating: 3 out of 5 stars

Corp needs to lower the outrageous $ .59 a mile charge !

LEE W. on 3/20/2016
Rating: 5 out of 5 stars

Our pickup truck was great, drove smoothly but got pretty bad gas mileage. We drove 19 miles, and I had to put in $5.00 of gas to bring it back to the starting fuel level before returning the truck. I have never owned a truck so maybe this is normal type mileage. It was a new GMC pickup with less than a thousand miles on it. Of course this is no fault of the business but I just want customers to know. Total cost was $30 and some change. We could have had the truck for 24hrs but only needed it for a few. Overall, it met our needs and for a small amount of money. The service reps at this Uhaul location (by West Town Mall on Kingston Pike in Knoxville, Tn) were extremely nice, professional, and the entire transaction of renting and returning was extremely quick. I would recommend this Uhaul location in a heartbeat:) Lee Ann Wright, Knoxville, Tenn.

Deborah S. on 3/20/2016
Rating: 5 out of 5 stars

very efficient, professional and helpful