No one was there when dropping off. Need written instructions on drop off instructions on a sign or on the door visible. Very inadequate. I would also implement having staff explain the return process while picking up. You just feel thrown to the wolves.
CAYCE M
Car Works Of Knoxville
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Knoxville, TN 37931
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Car Works is customer oriented and professional.
MICHAEL BThe person who assisted me was experienced, knowledgeable and helpful in making sure I had what was needed for this rental.
NIKI BThere were many shops closer to my location than this one. Not sure why I had to go 45 minutes out of my way for this shop when there was one that was within 10 minutes of my location. This location was off a side of a highway and really no where to park or pull in when returning it.
Elizabeth FPick up and drop off was excellent! No problems at all! The mpg on the 20ft truck was a lot better than I expected! The ride was very comfortable and had plenty of room, except for the driver’s long legs. The only thing I can complain about is that the truck did not have cruise control. On a long haul, 560 mile, having no cruise control was difficult because of leg cramps. Had to make frequent stop just to stretch out legs. That is the only downfall. Every thing else, was perfect. I would give U-Haul 9.5 out of 10. If the trucks had cruise control-I would give them a PERFECT 10!
STEPHANIE O