Moving Truck Rental in Lake Hopatcong, NJ at U Stor It of Jefferson
(U-Haul Neighborhood Dealer)

499 reviews

20 Tierney Rd   Lake Hopatcong, NJ 07849

(973) 691-3088

Location Hours

  • Mon-Thur: 9 am - 5 pm
  • Fri: 9 am - 4:30 pm
  • Sat: 9 am - 3 pm
  • Sun: 8 am - 12 pm

Services at this Location:

Contact Us

(973) 691-3088

20 Tierney Rd
Lake Hopatcong, NJ 07849

Services at this Location:

Location Hours

  • Mon-Thur: 9 am - 5 pm
  • Fri: 9 am - 4:30 pm
  • Sat: 9 am - 3 pm
  • Sun: 8 am - 12 pm
  • 24 hour customer return
Truck Rentals

One-Way and In-Town Local Rentals in Lake Hopatcong, NJ 07849

U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • U-Box Container Icon
    U-Box® Containers

    We ship across town or accross the world!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

  • Truck Sales Icon
    Trucks for Sale

    We have the largest selection in the industry!

Customer Reviews

Average Customer Rating

499 reviews

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Write a review
Rating:
3.0

Clear the trash it that the last person left in the cab.

Alanna S. 
Rating:
5.0

After hours drop off at U Store it of Jefferson

VINCENTJOHN M. 
Rating:
5.0

Owner opened his shop and allowed me to rent the trailer earlier. On Easter Sunday of all days. Super helpful and I would highly recommend.

David L. 
Rating:
3.0

Cleaner vehicle and better customer care.

Henry N. 
Rating:
1.0

I was called 30 min before pickup time that my trailer was unavailable and had to drive to another location for the trailer. I reserved one at Franklin and was told called to go to lake hopacong to pick up the trailer

David B. 
Rating:
3.0

If I had not walked in the office to finalize my contract instead of using the computer to check out, I would have not received the truck I had reserved. I guess it's first come, first serve despite reservations.

Eric F. 
Rating:
5.0

Wanted to pick up closer to home, but size truck and tow behind was not available. Good thing I called day earlier to make sure everything was set for next day. Day of pickup went very well. Recommend highly.

austin L. 
Rating:
5.0

Guy named Drew checked me in. Very Helpful.

Brian P. 
Rating:
3.0

much further away then originally scheduled

Joseph M. 
Rating:
2.0

The customer service was poor - person helping was rude and condescending. When returning the truck after hours I could not use the website to return which resulted in an extra $20 fee. When I tried to go through the return process the website threw an error that it couldn't determine my location, even though my location services were on and the app had permission to use location. I needed to return the truck before the snowstorm hit so I just resigned to pay the fee. I've always used uhaul to move but this experience will make me think twice next time about using another rental company.

Allison L. 
Rating:
4.0

Professional and efficient.

Michelle R. 
Rating:
3.0

Coffee spills in and around the cup holders. Very sticky and disgusting once my phone become covered in it. The vehicle was clean other than that. Difficult to drive because alignment is bad on the truck.

James S. 
Rating:
5.0

Nothing. This location was friendly, efficient and professional. Great experience.

John M. 
Rating:
5.0

Excellent customer service... I had a reservation for a truck in Dover.. Vito Service .... He refused to homer my reservation.... i called U Stor it and he waited for me to get there....

Stephan P. 
Rating:
4.0

The pick-up of the rental wasn't in our area it was almost 1 hour away.

Jennifer G. 
Rating:
5.0

Van was dirty (dashboard and windshield). The return process was horrible. The instructions for mobile return are wrong and the app sucks. Just creating credentials was hard and having to provide all those pictures is ridiculous. Also, I scanned my Drivers License when I made my reservation, then I had to upload it to check in and then provide a copy when I physically showed up. Maybe the executives at corporate should try to rent a truck and really see what the client experience is really all about.

James S. 
Rating:
5.0

There are absolutely no complaints on my end. The process was very straightforward and quick. I had an amazing uhaul representative who helped the process go smoothly. I would definitely use this service again. Keep up the good work.

Rachel L. 
Rating:
5.0

I have rented from this location twice. They are always helpful, polite and prepared. No improvements needed

Thomas H. 
Rating:
3.0

Experience was bad. Wrong pickup location. Wanted one way . Had 2 use round trip. Un clear and ponderous return. Overall poor.

Gary J. 
Rating:
5.0

Continue to sustain the customer service you have provided for four one way rentals. Kudos to Brian and John . I felt they worked hard to make my overall experience outstanding.

Michael S. 
Rating:
5.0

They were very accomodating, and willing to make the rental experiance as painless as possible. I have already reffered this location to family who will require a rental. Thank you

Warren E. 
Rating:
3.0

Everything was fine except there was paperwork and a used mask left on the dash which leads me to believe it wasn't sanitized between uses . And a used mask from someone else is disgusting to find in a confined area.

ADAM S. 
Rating:
5.0

Easy and quick trailer pickup. Highly recommended.

Anthony S. 
Rating:
5.0

the truck was old but it was clean and worked fine

TOM S. 
Rating:
5.0

Everything was Great !!

Isidro D. 
No reviews have been submitted for this location.

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