So I paid for the insurance so if there was any issues, then there was a five dollar fee if I was to break down or get a flat tire if I didn’t pay for that five dollar fee I was reliable for anything that happened to the vehicle if it got a flat or breaks down I don’t feel that that is my option my pay at all I think that’s stupid. I paid for the rental truck. I paid for the mileage. I paid for Insurance then I paid another five dollars for this fee. I think it was absolute bullshit and I will look other options before ever coming back to U-Haul. I still never received a email after I returned the vehicle and told me a price or anything so I have no idea what I actually paid not happy at all. I have been a customer for over 20 years and I will look into another company.
Linda G
Quick Stop
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Clinton, MO 64735
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Customer Reviews
- 3.5 Average Customer Rating
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Not prepared. Didn’t have all equipment. Forced to go to another location to get remaining equipment (I got charged the mileage ) then charged me for two gallons of fuel. I got fuel next door and checked level twice while filling. Total BS.
Jeffrey BNo problems at all
JOSE J