The owner is rude and requires too much info from U-Haul customers. Her attitude was inline with what other U-Haul customers reported online. I'm glad I read it to avoid extra fees due to her inefficiency and bad attitude.
EVELYN G
USA Grocers
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Lake Placid, FL 33852
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Called the place before dropping off the truck. The shop owner sounded bothered by us asking. the shop attendantstated that she did not think she had space to park the truck!! Seriously?.Once he arrived tithe store we were Told o park the truck on the back. People attending were rude.
Robert JEasy return.
John AI made my reservation on line and when I got to USA Grocers, it was incorrect. He had to cancel and then redo the contract. When I went to load the truck the front and back end were dirty and I had to clean it out. I got charge an extra $25.48 that I have called about but the wait time is too long. Hopefully I can get this resolved. Unfortunately you will probably lose a customer since I had a previous bad experience with Uhaul and when I used Penske I don't have issues. They unfortunately did not have a truck when I needed it. I hope this will help you maintain your business since I am a business owner myself. Happy Thanksgivng!!
James FNothing! Everything was perfect! Thank you guys!
Titus H