In person representatives very friendly and helpful. Was extremely frustrated with central U-Haul calling to tell me I couldn't reserve that way, even when done in person with a representative. Even after I had to go again in person to enter reservation once again, got another call. Very frustrating. Please trust your local representatives and let them rent as they see fit.
JENIFER J
Lake Stevens Mini Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Lake Stevens, WA 98258
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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While the location is fine, it was not the location I selected. Why was the wanted truck shown to be available at one location just to be switched. Although I was advised of the switch via email, I mistakenly believed it was another confirmation/reminder. The point of a reservation is to get the truck at the location and time wanted. I have a good mind to believe this was a bait and switch.
MANUEL SVery helpful staff, easy hook up and drop off.
Ricky BSee above.
JEFFREY RI just rented a 5x9 trailer for just under 2 days. The cost was $400 and change! When I picked up the trailer the guy preparing the trailer said that if you only use for two days, it’s possible they will refund or credit you for up to half the cost. $400 is a ton of money for a short term rental. If you check my records you will see I’m a frequent user of UHaul stuff. Is there anything you can do the soften the blow for a $400 trailer use for two days please??? I will need to use another trailer again very soon, but I’m certainly rethinking my plan. Thank you. Mike
MICHAEL L