Picking up the truck was a hassle after being called two days before letting me know that my truck is not 20 miles away where I reserved it but 175 miles each way. The truck share pickup took 30 mins because they couldn't get ahold of my second number because cell service was bad at pickup location. The person at the drop off location was completely unhelpful and said he didn't make any money on returns so was completely unwilling to help with anything.Brian E.
Moving Truck Rental in Lamar, CO at Wallace Gas & Oil North Main
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Lamar, CO 81052
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 3.0 Average Customer Rating
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It looked cleaned and well maintained however when I got to my new place I got bedbugs. this uhaul was the only thing i Used to move. The price for the extermination of bed bugs is very expensive.Cristina H.
I reserved a 6x12 4 days prior to my rental and at that time the trailer was available. 2 days prior to my rental I received a phone call indicating that the 6x12 trailer was not available and that I would receive a 8x5 trailer. When I went to pick up the trailer there was a 6x12 trailer on the lot and I was told it had been reserved the day prior. I will never use this facility again. They rented my reserved trailer out from under me and and on previous rental they did not record the return and I was notified the equipment was late when it was returned 1 day early. U Haul should consider make a change in their representative in Lamar, CO.Alan G.
Awesome ðŸ‘ðŸ˜ŽRick D.
Great job!Charles B.
Not close at 7 pmRobert M.
The staff who hooked up my trailer didn't seem to know what he was doing. My son who is 14 knew how to do what he didn't and thankfully got it done so we could get out of there.Maria P.
Have the van available that I pre reserved! A month and a 1/2 prior. Had to chase one down and none was available. Very disappointed in uhaul.Sherilyn T.
I was appalled at the lack of customer service from uhauls representative on the phone and by the misleading information I obtained from uhauls website. If I had had the option I would not have rented from U-Haul and I will not be renting from U-Haul in the future if the service I received was the standard that U-Haul asks of its employeeslillie R.
Absolutely the worst customer service experience ever! I reserved the car dolly 6 days before I needed it. When I got the call from you guys to pick it up I was told that I had to go to another store 167 miles away. Round trip that over 300 miles a tank of gas, and 7 hours of my time that I'll never get back. When I asked for some kind of compensation, all I was offered was one extra day on the rental. On my way back home from picking up the dolly I passed by the Pueblo uhaul store, they had 2 dollies sitting on their lot, 30 minutes from my house. I cannot in good conscience, recommend uhaul to any of my friends or family members.Stan P.
Verify tire pressure. One of the tires was e extremely low.Scott L.
I paid for 3 day use, I dropped off after 2 days, do I receive a credit for this, thank youMark S.
Uhaul was a mess for us. They charged us twice, gave us the wrong truck and didn't give us the pads we paid for to help us move. We could never get ahold of anyone to help us. Absolutely ridiculous. We will not use uhaul againAUSTIN M.
I was told that if the Uhaul was returned early I'd receive some type of refund for unused time, but when I dropped the Uhaul off early, the employee didn't know what I was talking about. Ultimately he told me I should just expect back on my card in 24 hours and I never saw anything.hunter F.
I had to drive 250 miles out of my way to pick up a car trailer, I was very disappointed!! Made for a very miserable trip!joseph R.
Logan was very rude told me they were all reserved.. I ended up.going online to reserve one jsut so i could rent one. Once i retured ot they charged me more and only gave me $42 change he didnt have me sign a paper nefore i left and said the mileage was 5 less than whar was on the vehilce said it had a full tank ajd only had a queater tank he didnt even look at truck before i rented it he just guessed the milage.and gas???? I wouod like i full refund for this problem it shouldnt be this complicated to rent a Uhaul..... Olz contact me at 719 468 9141 thanksMargarita G.
Very unprofessionalLucas L.
They don't have a clue what they are doing. Called the 800-go-u-haul number and had everything verified and ready to go. Go to pay for the equipment and was told that it was not going to work and could not rent the equipment. Had to call district manager. Not a good experience.Don B.
The staff at UHaul in Lamar, CO (Wallace Oil and Gas) were awesome....helpful, attentive and very courteous. I will definitely use them again.Kett W.
nothing..does not need any improvement!Tom P.
Only one employee on duty, many customers waiting on assistance. Computer was very slow, took a lot longer to complete contract than normal.Steven T.
Friendly service is needed it lacked a smiling face.Amy L.
Very friendly service, great jobScott T.
Advertise actual fees.John C.
I reserved and confirmed online a small pickup truck for $19.99 a day plus 59 cents per mile. But when I went to pick it up I was told that the only vehicle that was available was a 15 foot box truck for $29.99 per day and 79 cents per mile. My total bill went from originally about $200 to $370. Not happyGeorge H.