Store was a bit hard to find because there was no U-Haul trucks anywhere, but personal was just incredible and made sure everything was ok in the end.
Jean F
The Ups Store 198
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in New Minas, NS B4N5A4
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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I was booked for a vehicle at the Kentville, NS location 139 Nichols St. 2 days prior to my pickup day for my reservation I called that location to check reservation. They told me the vehicle i had reserved was double booked and they didn’t have anything for me. They also neglected to inform me of this after telling me all week everything was good to go. They sent me to the New Minas, NS location informing me the agent there had a vehicle reserved for me. When I called that location and spoke with the agent there he had no idea of any of what transpired with the other location. Fortunately he helped me and was able to secure a vehicle for me. He was very professional, helpful and courteous.The agent(s) in Kentville were not. It was obvious that the agent(s) at the Kentville outright lied to me and most likely rebooked my vehicle to a client taking it out of the region to maximize the rental value. I was just staying in the area but still needed a vehicle to complete my project. Thank you very much to the agent in New Minas for making this happen! I would definitely recommend him and this rental outlet (UPS Store New Minas). Big thumbs down to the agent(s) in Kentville. Very poor customer service! Don’t think they know the meaning of that term. I will not and never will recommend that location! Mike Watts
Michael LExcellent customer service. Best experience ever.
Kathryn HThe manager went above and beyond for me. It was much appreciated
tim bSuggest possible strategies to help manage customers bill. Great experience at New Minas NS and a big thank you to Greg Jarvis for his excellent service.
Shawn M