I reserved the equiptment to be at a location blocks from my home. At the ladt minute I was notified that it wasnt available but I could drive 10 miles away and get it. Thats a loss of time available to use the truck, money for gas and money for mileage that I should not have had to pay for. I'm really disappointed that no offer of compensation was offered for the loss and the inconvenience
Joseph S.
Da Vals Automotive
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Lansdale, PA 19446
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Customer Reviews
- 5.0 Average Customer Rating
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Not sure. The trailer was not at the location as promised. I had to go to another location a good distance away to get it. This set me back with my plans. It was very disappointing.
Jeff B.Kelly was very nice and easy to work with.
Mario A.These folks, Jim and Katarina, are top drawer, best around. And the location is clean, inviting and pleasant. On the other hand, I will never deal with the Norristown rental center again. The people are indifferent, inattentive, rude. Customer service is secondary to the money. The location is dreary at best. I've lived here over 30 years.
Sutton B.Friendly and helpful service made for a great experience.
Nathan H.