The truck from the beginning was never cleaned inside and out for the next customer. The check engine light went on the second day so we could not drive it anymore. We did not know what was wrong with it. No one to call either. The company did not charge for the second day rental, BUT for a rental I was only able to use it for the 19 of the 40 miles that I originally paid for with it. In other words, I should receive more credit for this useage. I was charged over $109. When signing out the truck... they never gave us a phone number to call in case we get stuck out on the highway. We have rented out trucks many times in the past and never went through anything like this.
CHRISTOPHER T
Tropicana Belcher Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Largo, FL 33771
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Customer Reviews
- 4.5 Average Customer Rating
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truck drive really hard and I had to put in 12 dollars of gas for only 14 miles of use and I returned truck before I said it be returned.
REBECCA ZHave staff learn customer service skills and not try and charge customers for things that they shouldn’t be charged for even when there is proof.
NICOLE GNo fuel in truck but was charged to refuel
MARSHALL WService by the young lady at the desk was exceptional. Best U-Haul experience I’ve ever had. She’s great.
DAVOR D