The pick up location was not clean and did not feel safe. It was parked in a back alley and there was not space between vehicles so I had to walk around all of them to get to the back and it was a tight fit. The space behind the vehicle was being occupied by homeless people and was littered with trash and smelled of urine. The equipment was definitely clean, but the location was not. It honestly did not feel safe either, because there was no way to get out in between vehicles, and knowing that a homeless person was living there, if I had been confronted by them I would have been trapped back there. Also, the space was very small to pull out of. I had to do a lot of back and forth in order to get the vehicle out of the parking lot, which was not made easy by how many vehicles were parked there either.
Daphne S
Ship Center LV
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Las Vegas, NV 89147
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Everything was satisfactory
JoAnna GThis was the most refreshing rental truck experience I have ever had and I've had over 8 moves in the last 10 years. Giselle was simply amazing, professional, helpful. She knows what kind of stress is involved with moving and she went out of her way to make ours delightful and uneventful!. Thanks Giselle!
David HStaff was so helpful and kind. Our move was a little stressful and the kindness of the staff went very far. Clean truck, drove well. Clean store front in a decent neighborhood. Overall would rent from this location again.
Joanna CVery helpful and wonderful to work with.
PETER B