Gas tank only at 3/4 full.expect a refund bank for gas I didn't use. I returned it full.
susan e
Westbrook Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Laurel, MT 59044
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Courtney had no idea what she was doing. She didn’t hook up the trailer right and when I left the parking lot, the trailer unhooked not even a mile down the road. I called to let her know and she just said sorry, did not even offer to come help get the trailer hooked back up.
Paige IAttendant was very helpful. Answered the phone, assisted me with check out, contacted me the morning of drop off with directions and instructions for drop off and was there with a smile , thank you
Benjamin SPickup location changed to location 20 miles away day before pickup. Then new location asked to change the pickup time since their car needed repair. All of this was while family was gathering for a funeral. Once there they could not use computer to process the pickup and the phone application took another 20 minutes.
Steve FWas very hard to get ahold of someone. We’ve never been there so when we went to return the trailer we had a day early the location for drop off had a code set up to get in the gate and no one knew what the code was there was no sign or notes that said how to get in to drop it off. We called Uhaul support and they didn’t even know how to get in. Multiple calls were made by us and the support and couldn’t get ahold of anyone. So we chose to come back the next day when it was due called twice to see if we could get ahold of someone when they finally did answer we learned that there was no code required you just pull up close to the gate and it opens but you still need a code to leave. For future use it should be written down somewhere about how to get in or codes needed. It was very confusing and frustrating. And if you’re not from here to know how to do it, it becomes very stressful for everyone involved.
JUSTUS K