Customer Reviews for Westbrook Storage
(U-Haul Neighborhood Dealer)

25 reviews

1548 Old US Hwy 10   Laurel, MT 59044

(406) 628-8003

Office Hours

  • Mon-Fri: 10 am–6 pm
  • Sat-Sun: 9 am–1 pm
Special Operating Hours
  • 5/27/2024: Closed

Services at this Location:

Contact Us

(406) 628-8003

1548 Old US Hwy 10
Laurel, MT 59044

Services at this Location:

Office Hours

  • Mon-Fri: 10 am–6 pm
  • Sat-Sun: 9 am–1 pm
Special Operating Hours
  • 5/27/2024: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
2.0

Non-maned office. Left unit on this site, but never received a response back after leaving a voice message.

DAVID E 
Rating:
5.0

Customer did not leave a comment.

Dan G 
Rating:
5.0

Customer did not leave a comment.

Chrystal G 
Rating:
5.0

Staff was friendly and helpful. The rental was exactly what I expected and met our need completely.

Richard M 
Rating:
5.0

Customer did not leave a comment.

Amanda D 
Rating:
5.0

Customer service was fantastic! I had direct communication and prompt service. It was easy picking up, and had no problem extending the reservation at last minute. Returning the trailer was just as easy. Thank you Amanda for helping make our moving experience a little less stressful!

Kristene E 
Rating:
5.0

Customer did not leave a comment.

Richard D 
Rating:
4.0

Customer did not leave a comment.

Sherri P 
Rating:
3.0

Customer did not leave a comment.

Elina J 
Rating:
5.0

This location is clean, inviting and super friendly! I didn't have a great drive and wasn't in the best mood but the gal, Amanda was very sweet and understanding, despite my having an attitude. Sorry and Thank you Amanda!!

Holly K 
Rating:
4.0

You could have a lower mileage rate especially for us senior citizens on fixed income

Richard V 
Rating:
5.0

Outstanding location and highly recommended renting from this location!!!

Sydney B 
Rating:
5.0

Thank you Amanda for making the transaction quitclaim and painless.

brendon s 
Rating:
4.0

Customer did not leave a comment.

Paul B 
Rating:
5.0

Customer did not leave a comment.

Sam P 
Rating:
4.0

Very helpful. She called and listened to my concerns.

John S 
Rating:
3.0

Did not fit size. Agent was going to see if a credit since never used but no credit was issued

Kelly B 
Rating:
5.0

Customer did not leave a comment.

Kenneth B 
Rating:
5.0

Customer did not leave a comment.

Mark H 
Rating:
5.0

Customer did not leave a comment.

NATHANIEL S 
Rating:
4.0

We originally had Laurel Power Systems. We went there during business hours and they had left and locked the gate so we couldn't drop off. We had to call Uhaul and get assistance and were moved to this location where they were there waiting for us. This was the third time that trying to drop off with Laurel Power Systems was painful for us. When you have a Uhaul truck and trailer it's extremely frustrating to have to be driving it around constantly and trying to back up with the trailer, trying to find space for the trailer and just trying to manage the trailer in general. I will say that each time we had to call Uhaul because of this the people we got were very helpful.

Samantha F 
Rating:
3.0

Customer did not leave a comment.

Kirk I 
Rating:
5.0

After not having a great U-Haul experience in Oregon arriving in Laurel Montana at Westbrook storage the outcome was much different Amanda the on-site manager at this location went above and beyond in getting me checked in my truck checked in and a storage unit absolutely phenomenal customer service by Amanda she is definitely a keeper thank you again Amanda for everything it was very professional and I appreciate it.

BRIAN M 
Rating:
5.0

Amanda was good to work with. Thank you

BRENT E 
Rating:
5.0

Amanda was amazing to work with and made it so easy and painless for us. Thank you 😊

Melissa H 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

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  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies

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