I had reserved blankets with the truck and they were not provided and the service from the location was absolutely bad, I lost almost an hour of my rental block because service was really bad. I will absolutely not be recommending U-haul to anyone, shame on the company for not offering any compensation as I lost precious time and needed up having to live over the course of two days rather than one block of 4hours
Josie B
Bonisoir
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Laval, QC H7P4J9
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 3.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
There was a warning message. Tire monitoring system. I said to the attendant that i had already put the gas, nonetheless he charged on the invoice, so i paid twice for the gas. The app isn't so friendly.
Carlos UJ’ai été facturé pour du carburant supplémentaire alors que j’avais déjà remis de l’essence avant de retourner le véhicule.
marius dMy problem is with UHAUL, where insurances are not chosen but forced to the customer to pay nevertheless Customer service agent that doesnt know how to respond to a knowledgeable customer, so passive agressive was the form of communication chosen Otherwise the location was great and helpful, the truck was clean, served its purpose until the bill arrived.
Sami BTerrible experience overall. The truck I picked up was dirty, smelled bad, and had old oil on the floor! On top of that, the equipment I specifically ordered with the truck wasn’t there. The only positive part of my experience was dealing with the team at the U-Haul location at 1155 Autoroute Chomedey Ouest (where I had to drive to pick up the missing equipment). They were helpful and made the best out of a frustrating situation.
Anita P