There was no one to assist me with unhitching my 6’ by ‘12 trailer. I was just told to drop it on the side of the building. Had to get out my tire jack to finally get the trailer hitch off of the hitch ball, as it was not releasing. Unfortunately the clerk in the store was unaware of how to help it out. I would suggest that every location have some type of jack available to assist with unhitching the trailers if no one is available to assist. Someone can easily injure their back in this process, and would most likely try to come after you for the medical expenses. There was no notification that we were on or own in this unhitching process.
TIMOTHY W
Lebanon Marathon
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Lebanon, OH 45036
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- 4.0 Average Customer Rating
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I rented a 9 ft cargo van and it was immaculate!
ADRIAN WNeed a N/A …..Dropped a trailer late at night didn’t interface with anyone. Grateful for 24 hour drop off
JODI ENothing I can think of at the moment.
BRIAN BMY VERY FIRST TIME NEEDING THE SERVICE. THE TRUCK WAS VERY EASY TO DRIVE. AN AMAZINGLY HELPFUL AGENT
LISA B