I went to pick up a truck from one location and the were no keys available for the unit. This is after i had already reserved this unit. Then I had to drive across town to get to another unit which added more to my rental fee. I was also charged another $15 for safe drive which i had declined. Where I was originally supposed to pick up the truck and the keys, The key boxes were all open and there were no keys to any unit available.
JUSTIN P
Uncle Petes Truck Stop
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Lebanon, TN 37090
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Pick up and drop off was easy but they would not use my vip certificate discount. Mark Jones of Nashville Uhaul corrected their mistake and refunded me what they were supposed to discount so all is well but would recommend the employees at this dealer location learn to apply discounts that uhaul issues to its customers.
BRADY BMaintaining the equipment Training employees
Abdulla STruck had hardly no fuel i was told i had to put a half a tank in before bringing it back. And told him check engine light was on he did not care. Had to drive to another location to get a dolly when they had 2 weeks notice.
Robert EThere was no place to park. And I got charged fuel even though I returned it with the same amount I got it with. I don’t understand why I can’t get a U-Haul with a full tank
Dylan G