Was charged for dolly and blankets that were not there. Nobody to call or contact. Will tell my friends to never rent here.
David H
Friends Investment Group
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Lewisville, TX 75067
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Trailer had a severed strap. Should have been noticed by U-Haul before we picked up.
Michael HI had a terrible experience here, the employee did not know how to remove the trailer. He halfway removed the trailer and then gave up through his hands up in the air and told me to deal with it and said that it was a U-Haul not him that has to do it which again he works for U-Haul because he’s a contractor for you guys. He then proceeds to tell me that if I drive off and something happens, U-Haul will take legal responsibility. I had to call U-Haul customer service just to have them come out here because he didn’t want to do it and his manager forced him to do it. He left me stranded there for over three hours, and it was the most disgusting experience I’ve ever had.
Jacob Fthis wasn’t the original location I chose and they didn’t open until 11 AM
Trevor WWas difficult to find and i called 3 times to get someone to confirm that I was dropping off
Raul A