The business was not open and I left at 8:30 but you are still charging me? Get your act together. I wasted money on an Uber not to mention the time and this is the second time I’ve had issues with this location so cancel the transaction.
Gary P
Winchesters Towing
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Lexington, KY 40503
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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These people are unhinged and on drugs. See the Yelp reviews for the towing company that rents these units to people. They need to be shut down. if I could give them a 0/10, I would.
Anthony PIt took us an hour to get our rental. Luckily, we arrived far in advance of our rental time. Otherwise, our moving help would have been waiting for us. Both times were due to a computer issue that she needed help to figure out. She was very nice about it, but I didn't think it would take an hour to get the truck. Then it was parked behind 2 trucks that we had to ask them to move in order to get out.
George MVery disorganized. They had us standing outside for 20 minutes while they searched for the keys to move the U-Haul.
Ireland LThe truck was pretty rough, the alignment was way off and the truck pulled to the left. Also, I got charged for an extra day even after confirming the time when picking up the truck and calling after the truck was dropped off and checked in. I will never use this location again and will advise against anyone else I know using it.
Lee C