EXPERIENCE FROM HELL!!!! I wouldn't recommend U-Haul to anyone! The reason I'm rating Jacks high is because of the level of customer service we received. They were the only company that was able to assist with us getting a truck close to 24 hours later. So, let me start by saying I called U-Haul at 12:12 in the afternoon to get a truck and was told someone would be calling me within an hour. I guess all of their clocks stopped working because 3 hours had passed and noone called me back. I called U-Haul and spoke to a lady and explained to her that I had waited for3 hours but she proceeded to tell me that it was the end of the month and the size truck I needed they were trying to find. So, she transferred me to a gentleman who said the only truck they were able to find was 40 miles away from my home. I asked if he could hold on for one minute while I went to get my card to pay but he hung up. After waiting for the length of time that I did to speak to a representative, you would think 1 minute wouldn't be too long for him to hold on. I called back and explained my situation to the next representative who was very nice, found a truck for me and told me that business closed at 7:00 p.m. I left home at 5 00 to go pick up the truck and the business closed at 5:00. This location was 30 minutes from where I live. Now I'm really mad because not only was my time wasted but my gas was also. I decided to call U-Haul once again to let them know what happened and I spoke to a lady who said she would transfer me to someone that would help me. Guess who that was? The gentleman from earlier that hung up the phone who never tried to call back or anything. I let him know he had hung up the phone on me earlier that day and of course he said my call came through another line so he didn't have the number to call back. Now, he is on the line speaking with me and said the truck he found earlier that day was 40 miles away and that was still available. I clearly said to him if I get there and there is no truck I'm going off on someone. He assured me the business opened at 9:00 am and that I would have a truck. The next day I drove 40 miles to pick up the truck only to get there and they were closed. Now I'm really really ??!!!!!! I called the phone number on the door and a lady answered and said she would have the owner call me back.... which he did. He was very apologetic and said we could still complete the transaction but I had to download U-Hauls app and if I had any problems to call him back... which I did. The app asked for permission to access my location and I allowed that. Location services wasn't picking this U-Haul location up so I called back to the number on the door and left a message for him to please return my call. After waiting for 20+ minutes I decided to leave and and try to rent from Budget...(this was no better). I called back to U-Haul once again and pressed the button where I wanted to talk about a problem I had.
Moving Truck Rental in Lexington, SC at Jacks Motor Sports
Moving to or from Lexington, SC 29072? Get FREE truck rental rate quotes at Jacks Motor Sports.
Get FREE moving truck, pickup truck and cargo van rental quotes at Jacks Motor Sports
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Lexington, SC.
Cargo vans and pickup truck rentals in Lexington, SC
U-Haul cargo van rentals and pickup trucks in Lexington, SC are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Lexington, SC 29072. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
Very businesslike and efficient in assisting me on my trailer return.
Over charged & hours of operation isn't convenient for customers
Absolutely nothing. So friendly and helpful. I will be back to that location
This vehicle clearly needs maintenance. It rides very rough and is hard to handle. The left window crank is missing the knob. Otherwise, fine. Good service at Jack's Sport shop. Nice people
Great customer service!
Nothing to improve!! My experience was exceptional.
Friendly fast service
The window on the driver side was left open the night before I got the U-Haul. It has rain water all over the seat and in the door. I picked it up like this. Absolutely soaked. Puddle of water on the seat.
Easy access to location. Staff very helpful. Equipment in top shape. Highly recommend.
Seamless pick up and drop off..... what else can you ask for
Make sure trailer doesn't sticky stuff on floor and tires have the correct amount of air for safe use I had to fill two with air to use the trailer safely
I was charged for items that I did not reserve or use for the rental. We were charge for blankets and a dolly and did not receive or use.
I use Jack's Motorsports for all uhaul rentals. They are great. They all helped me with everything I needed. I highly recommend them
Needed help hooking up 12 ft. trailer to my truck. They were so helpful and explained everything for a safe tow. Renting a 20 ft. truck next week from Jack's. I definitely highly recommend them
Great local service. Thank you
Nothing, they were very helpful and I felt like a valued customer.
Agent was very helpful and was also confused about my poor pickup service.
The ladies at Jacks Motor Sports that helped me are terrific !! Can't say enough nice things about them !!!
Ensure the light are operable before it's offered to rent. The first trailer did not work.
I can not tell you how kind everyone was!!!
Great customer service!! Will do business again
All was good Thank you so much
We were told by this location that the truck we needed was never sent by uhaul. They hesitantly gave us another truck that was only supposed to be used for 24 hours and allowed us to keep it for the 2 days we needed it. This issue caused a bit of stress and panic on our end. I called customer service and after waiting 25 minutes on hold, I was offered no help by the agent. I will not use UHaul again - not because of the local site but because of the terrible service of the national corporation.