The truck was received with potato chips and fries on the floor . The key for the bay door lock did not work. My credit card was charged for the rental at pickup for estimated amount and again at return for the actual billing , and was not corrected for 5 days, locking my account. This location has served me well in the past but needs to train their new people better especially in billing which caused many problems .
ARTHUR W
Liberty Rent4U
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Liberty, MO 64068
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Great folks working there
MICHAEL CProvide a clean and mechanically sound vehicle. The truck I received was not clean in the cabin or the back. I returned it cleaner than it was when i picked it up. It also ran terribly. Something is off with the engine and or transmission. This was an overall unfavorable experience. Especially based on the cost. Being charged double for returning a truck 3 hours after closing is bananas. Two rental fees, two insurance fees, two hand truck fees, and two blanket fees. I get charging a prorated amount, but double everything. Ridiculous.
ROBERT HTruck wondered all over the road and the gear shift was wobbly and hard to put in gear
SEAN IEmployees were nice and helpful but the truck was dirty…..mud on the floor and steps and windshield was dirty.
John S