The worst experience!!!!! WORST EXPERIENCE!!!!! Truck poorly maintained. Had pick truck up in a dirt lot in the dark no light. Started to rain dirt turns to mud!! Not safe I would never send my wife or daughter there to pick up the truck especially in the dark no light. extremely.unsafe trucks parked next to each other could me a very dangerous situation if someone wanted to rob you. I have had some positive experience with Uhaul. I WOULD NEVER RENT A TRUCK FROM THIS UHAUL EVER AGAIN!!!!!!!!!!!!!!!!!!! 👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽
Bruno S
StoR
24/7 Rentals
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U-Haul Truck Share 24/7© Location
Services at this Location:
One-Way and In-Town® Rentals in Lihue, HI 96766
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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Your Lihue mobile location is incredibly challenging. There are NO lights. I spent 1 hour and 15 minutes trying to take photos and get them uploaded to your site. they kept rejecting them because there is NO light there. then when i walked too far to where there was light it didn't like that i was too far from the locaton. i tried to call and your office was closed. this started at 8:15pm and i finally got in the truck at 9:30. Only to find the truck was ON EMPTY!!! The truck was also not cleaned. Then turning the truck in your app would not accept the photos of the truck because once again, it was dark and you have NO lights. i was getting errors and i finally did a live chat and said i was leaving the keys. they said the check out had completed but it had not on the App. The truck itself worked fine, no issues. But i wasted 2.5 hours pickin up and dropping off. I will not be using it again.
GARY MEvery vehicles registration was expired some by over two years, trucks locks were cut and none had any optional moving equipment. The location has terrible phone service which makes no sense since it is a mobile only location. Third time with this location and nothing but issues so we will be renting from Home Depot from now on in Kauai.
GAVIN HThe cell signal here is really weak so the app takes a long time to load. I rent a lot of vehicles from this location, but this was the first time the vehicle was in unacceptable conditions- there was an entire wooden pallet, trash, and personal clothing found when I checked in.
DAWN Mforced to park at home depot, you should offer onsite parking. Cell signal is terrible. I had to go to to Kia repair to use wifi. The uhaul app and website kept failing to send security codes. It was difficult to pick up and drop off the vehicle since everything relies on the app.
Brendon W